Returns

We want you to be completely satisfied with your purchase from Zinyaw Host. If you are not satisfied for any reason, we offer a 30-day return policy from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team at support@alibabacloud.com.mm or call us at +65 9627 0965 or +95 9940009959 with your order details. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@alibabacloud.com.mm or call us at +65 9627 0965 or +95 9940009959 and send your item to: 21 JALAN MEMBINA #02-50 Singapore 163021.

Shipping

To return your product, you should mail your product to: 21 JALAN MEMBINA #02-50 Singapore 163021.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact Us

If you have any questions about our refund and return policy, please contact us at support@alibabacloud.com.mm or call us at +65 9627 0965 or +95 9940009959.